FAQs

Question: Are all Plumpy Balms vegan?

Answer: All Plumpy Balms are made from natural butters and oils and are 100% vegan. We make sure we use quality ingredients from reputable suppliers. Our hero ingredients include shea, mango and cocoa butters. Our lip butter range also have rosehip oil which is an amazing healing oil raved about by beauty experts across the world. 

 

Question: Are Plumpy Balms Natural?

Answer: All our lip butters are at least 99% natural and our lip tints are 98% natural. We use safe synthetic lip flavours and tints. 

 

Question: Are your products safety approved?

Answer: All our Plumpy Balms have been rigorously tested by our team (never on animals). They are EU safety approved and certified. 

 

Question: Where do you ship to?

We are based in Northern Ireland and ship anywhere in the world where our courier partners can travel. If you have any specific questions please contact us  for further information. 

 

Question: How much is delivery?

Answer:  Our delivery costs depend on where you live:

£2.99 UK Second Class (2-3 working days)

£5.99 Rest of Europe (3-5 working days)

£8.99 Rest of World (5-10 working days)

Free UK Shipping on orders over £20

 

Question: What is your return policy?

Answer: Unfortunately we are unable to give a refund on a beauty product for safety reasons. If you are ever unsatisfied with your purchase please contact us directly and we will do our best to resolve the problem. 

 

Question: Where else can I buy Plumpy Balms?

Answer: We attend different craft fairs across Northern Ireland where you can sample our Plumpy Balms and buy direct from us. Keep up to date with our latest activities by liking our Facebook page #plumpybalms